This Contact Us page gives Jmyvn wall-hook customers one verified place to find the store operator, support schedule, email address, telephone number, physical business address, ABN, and ACN.
OUR IDENTITY
Legal Business Name: SUSHI SHOKUNIN PTY LTDStore Name: Jmyvn
Physical Business Address: Waterloo, NSW 2017, Australia
ABN: 70 697 275 728
ACN: 697 275 728
CUSTOMER SUPPORT HOURS
Support Hours: Monday-Friday: 9:00 AM - 5:00 PM (GMT-08:00) Pacific Standard Time (Los Angeles). These hours align with our order handling schedule for processing customer messages, shipment questions, return requests, and product support.
HOW TO REACH US
Current Support Email: support@jmyvn.shopBusiness Phone Number: +61 413 062 428
When contacting us about an order, please include the order number, the email address used at checkout, and a clear description of the question or issue. For damaged or incorrect items, include photos of the product and packaging so we can review the matter efficiently.
We respond during the support hours listed above. Some cases take additional review if they involve carrier records, return inspection, payment verification, or product condition. For a wall-hook question, identify the SKU and note the wall material, surface finish, intended static load, required clearance, and whether the request concerns dimensions, hook count, pivot, rail, carriage, bracket, end cap, adhesive plate, curing time, screw, anchor, finish, delivery condition, installation guidance, removal guidance, or a missing component. Do not drill, mount, remove a release liner, use a preparation wipe, or apply a load while a non-defective return request is being reviewed.